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Good experience with Apple customer service

MacBook has been acquiring splotches of gray pixels over time. It started within a few months of getting the computer. I ignored it at first but then the problem grew worse. I made an appointment to have it looked at in the Boylston store. The appointment was at 6:00pm but I did have to wait till 6:20pm. They looked at it, told me they have the model in stock and the repair would take 2-3 days. I went home, they called me two hours later and told me the repair was done! I picked it up on the way to work the next day. That's how service should be. The computer had a month left on the orgininal 1 year warranty.
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