Of all the services I had to deal with during the move Penske truck rentals had the fastest and most pleasant phone response time by far. I phoned them several times (mostly to make changes and additions) and it was always fast and done right.
The truck was just fine : we had a small (700sq ft) two bedroom and we got a 16ft truck (that's what the Penske operator recommended). With our inefficient packing the truck was just filled. We did throw out a big couch, but that would have fit fine too. It cost $290
So two bedroom (700 sq ft) = 16" truck.
The gas cost was within expectation. It took three fillups (~500mi drive) totalling 60 gallons costing $225
The only jarring note was that a strange charge of $210 appeared two days after we returned the truck. I phoned Penske and they quickly looked into it and the guy said that there had been a mistake in logging the return and they were correcting the charge.
The truck was just fine : we had a small (700sq ft) two bedroom and we got a 16ft truck (that's what the Penske operator recommended). With our inefficient packing the truck was just filled. We did throw out a big couch, but that would have fit fine too. It cost $290
So two bedroom (700 sq ft) = 16" truck.
The gas cost was within expectation. It took three fillups (~500mi drive) totalling 60 gallons costing $225
The only jarring note was that a strange charge of $210 appeared two days after we returned the truck. I phoned Penske and they quickly looked into it and the guy said that there had been a mistake in logging the return and they were correcting the charge.
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